Client is one of the largest Window and Door Manufacturing company in Canada, operating since 1950’s and over
3000 people working in different departments.
Client was looking to replace their legacy systems in different part to have one stop solution for CRM + ERP
+ Helpdesk.
Business Needs
One Stop Application: Aggregated application, that serves all the departments of the company and seamlessly
interoperate within modules of OPS, CRM, ERP and Helpdesk Support.
Reliable and Cost Effective Technology: Need of technology that reduce the development cycle and reduce overall
total cost of ownership and maintenance. At the same time, it should be highly secure and reliable implementation.
Trusted Technology Partner: Application would be in place for long term and required continuous improvement
over the time. That required, a trusted and expert technology partner to develop the application and maintain
of the same for long period.
No Redundancy Across Departments: Application that have capacity to operable with more than 800 simultaneous
users across different departments of the organization. It should reduce the redundancy of the things being
used in different modules of the application.
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